Delivering Authenticity
Delivering Authenticity
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Delivering Authenticity
Delivering Authenticity
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Contact Us
We're Here to Help
Questions about an order, a GI product, a producer partnership, or just want to say hello — we read every message and respond to every genuine query.
Support Hours
Mon – Sat
10:00 AM – 6:00 PM IST Sunday: Email only
Quick Help
Find answers without waiting.
Direct Emails
General Support
indiheritedge@gmail.comReturns & Refunds
indiheritedge@gmail.comPress & Media
indiheritedge@gmail.comProducer Partnerships
indiheritedge@gmail.comCareers
indiheritedge@gmail.comLegal / Privacy
indiheritedge@gmail.comGrievance Officer
As required by Consumer Protection (E-Commerce) Rules, 2020 and IT Act, 2000:
Acknowledgement within 48 hours.
Resolution within 30 days.
Our Office
176, Vrindavan Colony, Jhotwara
Jaipur, Rajasthan 302012
India
Before You Write
Most order, shipping, and return questions are answered in our policies. Check these first — you'll likely have your answer in under a minute.
Where is my order?
Log into your account → Orders to see live tracking. Learn more →
How do I return an item?
Eligible within 7 days of delivery for damaged or wrong items. Learn more →
Is my product really GI certified?
Yes — we source only from within official GI zones. Learn more →
Do you ship internationally?
Not yet. We currently ship across all of India.
How do I partner as a producer?
Email indiheritedge@gmail.com or visit our About page. Learn more →
💬
We're a small team and we genuinely read every message. If you've had a bad experience or want to share feedback — that matters to us most.